Hospitality Management
At MITL Campus, we provide comprehensive Hospitality Management programs designed to prepare students for exciting and successful careers in the ...
Show more
- Description
- Curriculum
- FAQ
- Notice
- Reviews
Hospitality Management Studies
The Hospitality Management program offered by MITL Campus is one of the most career-focused and respected vocational training programs in Sri Lanka. Established eight years ago, this course provides students and working professionals with the practical knowledge and management skills necessary to thrive in the global hospitality industry.
Recognized for academic excellence and hands-on training, MITL Campus equips learners with competencies in customer service, operations, event planning, and tourism management. The program is ideal for those aspiring to work in hotels, resorts, restaurants, travel companies, and event management.
In today’s interconnected world, the demand for skilled hospitality professionals is on the rise. MITL Campus stands out due to its strong industry links, qualified faculty, and internationally recognized curriculum that blends operational skills with leadership development.
The Hospitality Management Department is committed to nurturing talent and preparing graduates to meet the evolving needs of the service sector in both local and international markets.
Main Features
- Developing strong customer service, communication, and interpersonal skills.
- Practical training in hotel operations, front office, food & beverage service, and housekeeping.
- Preparation for careers in hospitality, tourism, airline, event, and luxury service sectors.
- Integration of global hospitality trends and digital guest experience technologies.
- Internship opportunities and real-world exposure through industry placements.
What is the Target Audience?
- School leavers and professionals seeking careers in the hotel and tourism industry.
- Individuals interested in event planning, travel services, or luxury brand hospitality.
- Courses available in English, Sinhala, and Tamil to ensure wide accessibility.
- Suitable for those aiming to become hospitality entrepreneurs or work abroad.
- Delivered by industry-experienced professionals and hospitality management experts.
- Certification awarded by Azteca University in North America, ensuring global recognition.
Lesson Topics
- Introduction to Hospitality and Tourism Industry – Overview of global hospitality, career paths, and customer service fundamentals
- Front Office Operations – Reservation systems, check-in/out processes, and guest handling
- Housekeeping Management – Cleaning standards, linen management, and room maintenance
- Food and Beverage Service – Table settings, restaurant operations, barista skills
- Hospitality English and Communication – Professional communication, guest interaction, complaint handling
- Basic Culinary Skills – Introduction to food preparation, kitchen hygiene, and menu basics
- Event Planning Essentials – Organizing small-scale events, banquets, and conferences
- Hospitality Technology Tools – PMS (Property Management Systems), POS systems, and booking platforms
- Health, Safety, and Hygiene – Safety regulations, food safety, and risk management
- Customer Service Excellence – Building loyalty and delivering high-quality guest experiences
- Hotel Operations Management – Managing hotel departments, SOPs, and service delivery
- Food Production and Kitchen Management – Cooking techniques, nutrition, inventory control
- Advanced Front Office and Reservation Systems – Yield management, overbooking strategies, and guest profiling
- Hospitality Sales and Marketing – Promoting hotel services, online marketing, and branding
- Event and Conference Management – Organizing weddings, business events, and special functions
- Tourism and Travel Management – Destination marketing, tour operations, and itinerary design
- Financial Management in Hospitality – Budgeting, cost control, revenue management
- Human Resource Management in Hospitality – Staff recruitment, training, performance appraisal
- Hospitality Law and Ethics – Licensing, consumer rights, workplace safety and standards
- Strategic Hospitality Management – Long-term planning, innovation, and competitive positioning
- Sustainable Tourism and Eco Hospitality – Green practices, ethical tourism, and environmental impact
- Luxury Brand and Service Management – Managing high-end hotels, spas, and personalized guest services
- Global Hospitality Trends and Cultural Intelligence – Working with international guests and adapting to cultural differences
- Leadership and Organizational Behavior in Hospitality – Team leadership, conflict resolution, and motivation
- Digital Transformation in Hospitality – Smart hotels, mobile apps, AI in guest services
- Revenue and Asset Management – Pricing strategies, forecasting, and maximizing occupancy
- Strategic Marketing for Hospitality and Tourism – Market segmentation, digital advertising, influencer marketing
- Research Methodology and Project Development – Conducting industry research, data analysis, and academic writing
- Industry Internship and Final Thesis – Real-world experience in a 4/5-star hotel or tourism organization
Benefits of Studying Hospitality Management
- Diverse Career Opportunities
Work in hotels, resorts, airlines, cruises, event companies, and travel agencies. - Global Mobility
Skills are transferable internationally, ideal for working abroad. - Practical and Professional Skills
Hands-on experience ensures readiness for real-world challenges. - Strong Entrepreneurial Foundation
Start your own hotel, guesthouse, restaurant, or travel agency. - People-Centered Work
Engage with different cultures, create memorable guest experiences. - Flexible Career Pathways
Opportunities in operations, customer service, management, and consultancy. - International Certification
With Azteca University certification, you gain recognition that opens global doors.
FAQ 1
Faq Content 1
FAQ 2
Faq Content 2
Productivity Hacks to Get More Done in 2018
— 28 February 2017
- Facebook News Feed Eradicator (free chrome extension) Stay focused by removing your Facebook newsfeed and replacing it with an inspirational quote. Disable the tool anytime you want to see what friends are up to!
- Hide My Inbox (free chrome extension for Gmail) Stay focused by hiding your inbox. Click "show your inbox" at a scheduled time and batch processs everything one go.
- Habitica (free mobile + web app) Gamify your to do list. Treat your life like a game and earn gold goins for getting stuff done!
Please, login to leave a review
Course details
Lectures
9
Quizzes
2
Level
Advanced
